Frequently asked questions
When will I receive my order?
Orders are usually delivered within 2–3 working days after confirmation. Once your order has shipped, you will receive an email with tracking information.
How much does shipping cost?
Standard shipping charges are PKR 250.
Enjoy free shipping on orders above PKR 5,000.
What is your return and exchange policy?
Products can be returned or exchanged within 7 days of delivery if they are unused, unworn, and in original packaging. Refunds are processed after the item is received and verified.
How can I contact customer support?
You can reach our support team via:
📧 Email:support@shopdripavenue.com
📱 WhatsApp: 0311-0000111
🕒 Support Hours:11:00 AM – 6:00 PM